Designed by Julia Ho

Your first visit

We're excited to have you here! Besides wearing loose and comfortable clothing (we recommend shorts & tanks), here are a few things to consider before your first visit. To make your first visit as seamless as possible, please remember to bring these items with you to your appointment:

  • Medical Doctor's notes (if necessary)
  • Imaging reports
  • Insurance card

We're here to make you comfortable

We try our best to make your wellness visit as enjoyable as possible. The clinic is wheelchair accessible from the street and to the treatment rooms. We are working on making our washrooms accessible. For your convenience, we also provide charging stations.

How to find us

We're located in Windsor at 1927 Ottawa St (lower unit). Looking for parking? Please take advantage of free street parking for up to 2 hours on the East and West sides of Ottawa St. in between Kildare Rd. and Argyle Rd.

Cancellation policy

Your appointment time is reserved just for you. Unfortunately, when cancellations are made last minute, it doesn't leave enough time for the therapist to fill the spot that could have otherwise been filled. As such, we require 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee.

Keeping you safe during COVID-19

We value the safety of you and your loved ones and have put the following guidelines in place to ensure that. We kindly ask for your patience and are open to feedback as we work together to navigate our new normal.

  • Masks are mandatory during your visits and hand-sanitizer will be provided at check-in.
  • All surfaces are frequently cleaned and disinfected at the highest standard.
  • Walk-ins are unavailable at this time. Please call or book online to make an appointment.
  • You will be required to fill out a COVID-19 questionnaire before you come in and it will be emailed to you 24 hours before your appointment.

Insurance & payment methods

Direct billing
For your convenience, we offer direct billing to your insurance provider. We accept coverage policies from most major insurance providers, but if you're unsure, please give us a call and we can let you know.
We prefer contactless payments, such as debit and credit cards. However, we do also accept cash.
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